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Useful Resources
Call 111 - When it is less urgent than 999
NHS Choices

NHS 111 Online-Phoneline

111 Online/Phoneline is a service which helps people get urgent healthcare online and over the phone.

People can get medical help or advice at 111.nhs.uk using a smartphone, laptop or other digital device. You can also call 111 from your landline or mobile.

They can:

  • answer questions about their symptoms
  • get advice on what to do and where to go
  • if necessary, get further advice from a nurse, doctor or other trained medical professional

 111 online is:

  • free and easy to us
  • available 24/7
  • up to 4 times faster than the 111 phoneline
  • helping to manage increasing demand on 111 telephone services
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