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Text Reminders and Cancellations
Posted on 17 Jan 2020
We are now using text alerts to remind patients of appointment dates and times.
This system also allows replies enabling patients' to cancel appointments by replying to the reminder texts sent. This allows patients to cancel appointments quickly and easily without the need to call the surgery.
If you would like to unsubscribe from the service please let the girls on reception know.
Unfortunately we are unable to send reminders to landline numbers and are currently trying to update all patient mobile contact numbers so that they qualify for this service.
Could you please ensure that your details at the practice are current and up to date and that the surgery are made aware of any changes so that we can amend our records.