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How Do I....
Obtain A Repeat Prescription?
Telephone requests for repeat prescriptions may be made between 10.00am - 12 noon and 1.30pm - 4.00pm every week day except bank holidays.
However, on some occasions when it is extremely busy it is necessary to have
the answerphone on for short periods during the times listed above. Please note
that this is a recorded message only, therefore patients are unable to leave
their prescription orders. Patients must use the dedicated prescription line
01706 346969 when requesting prescriptions.
You can also make your request online by clicking on the link below at any time of the day or night. We find this greatly reduces pressure on the phone line when it opens at 10.00am.
You can also request prescriptions via the post including a stamped self-addressed
envelope but please allow adequate time for postal delivery.
Remember: you need to allow us 48 hours to generate prescriptions.
The surgery is constantly looking at ways to improve the service we offer our
patients and a very large number of our patients now collect their repeat medication
directly from the chemist of their choice. Going directly will inevitably save
our patients a great deal of time. Ask one of the prescribing team for further
details.
N.B. ANY ITEM THAT IS NOT AUTHORISED FOR REPEAT BY A GP WILL TAKE 72 HOURS
Schedule
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• Any item that has not been
authorised for a repeat by a GP will take 72 hours
• The telephone number for ordering prescriptions is 01706 346969
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