Other Information

Patient Confidentiality

Your medical records are held in strictest confidence. Information is only passed on with your consent. The practice computer is registered under the Data Protection Act and strict confidentiality is maintained. All staff are bound by strict rules of confidentiality.

ASHWORTH WORTH STREET PATIENT GROUP (APG)

Ashworth Street Patient Group (APG) is made up of 15 members representing a broad cross section of patients within the practice. This group will meet at regular intervals to discuss issues of interest or concern regarding the policies and procedures of the practice and will present the patients’ viewpoint to the partners. Subgroups will investigate some matters in greater detail before reporting back to the main APG and it is hoped that partners and visitors from outside the practice will deliver presentations on topics of interest.

In time it is expected that the APG will provide an important pivotal link between the partners and patients of the practice.

In addition to the APG there is a larger database of patients who have shown an interest in providing suggestions for the group without necessarily being involved in the detailed discussions. This database is open to all patients and forms can be obtained either through reception or downloaded here.

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.